Any dents on the top bottom or sides of the club.
Repairs:
Repairs on merchandise covered by the material and workmanship warranty will receive free repairs or comparable replacement equipment on the damaged goods. Clubs being returned should be packaged in the same manner they were delivered to you. Please make sure to put your order number and name on the outside of the box. Customers will be responsible for the shipping charges on repairs. Repairs may be made by emailing request to repairs@greatgolfdeals.com or by following the procedure below:
Call one our representatives at 248-706-3032.
The Great Golf Deals representative will give you a Return Authorization Number (referred to as a RA #)
The RA # serves as a ticket to have your package accepted by us. Please make sure to write the RA # clearly on the box so we can get your return back to you as soon as possible. Normal repair time is 3-4 weeks.
Return Policy:
Great Golf Deals stands behind every item we sell. We are committed to having happy customers that not only can’t wait to shop again but go out and tell their friends about GGD. That’s why we offer a 100% MONEY BACK GUARANTEE. In the unlikely event that you are unhappy with your product simply return it within 14 days for a refund less shipping costs. All damages or shortages need to be reported within 14 days of receipt of order.
Items returned must be accompanied by the original packaging and materials. Items must be in NEW and UNUSED condition. All returns will be inspected prior to credit being issued. Credit will be issued for the purchase price of the item(s) returned. Shipping costs are nonrefundable. Great Golf Deals reserves the right to access a restocking charge on all returned items. We normally do not charge extra for special orders. However, if a special order is cancelled before we can cancel it with the manufacturer, it will be subject to a 20% re-stocking fee ($25 minimum). That's what makes them special...they're made just for you. Please make sure you are committed to receiving your merchandise when special ordering. Other special orders may be subject to other fees/conditions. Please call for complete details.
Do not return items without first notifying GGD. If you should need to return an item contact GGD by phone or E-mail returns@greatgolfdeals.com and request a RA (Returned Authorization) number. Write your name, order number and reason why you wish to return the item in the email and a representatinve will contact you with a Return Authorization (RA). Returned items MUST have the RA number written BOLDLY on the box of the returned item. Return shipping charges are the customer's responsibility.
We recommend that you insure the item when shipping. All items returned must be in new and unused condition.
CUSTOM ORDERS, DEMO ITEMS and PERSONALIZED ITEMS are not returnable. SPECIAL ORDER items that are not regular in stock items are also not returnable. Manufacturer Warranties still apply to custom and special ordered items.
International Returns:
The customer is responsible for any additional duty, taxes, brokerage fees and insurance fees that may be assessed for returned items shipped internationally. Shipping charges are the responsibility of the customer for warranty replacements. The customer is also responsible for any duty, tax or brokerage fees and insurance for replacements. Closeouts, custom orders or demo items are not returnable either domestically or internationally.
Tracking numbers:
Tracking numbers are provided for golf clubs and some select golf equipment only and will be sent out via email the day that the item is shipped. If you want to check the status of an order, please email us at sales@greatgolfdeals.com
Questions? Please contact us via info@greatgolfdeals.com for the quickest response to all of your questions.
Shipping Policy:
Shipping Information |
|
*$150+ Orders Ship Free! |
Orders to
$14.00 ... $7.45
$14.01 - $30.00 .... $9.45
$30.01 - $45.00 .... $10.45
$45.01 - $60.00 .... $11.45 |
|
$60.01 - $80.00 ........ $12.45
$80.01 -
$100 .......... $13.45
$100.01 - $149.99 .... $14.45
$150.00 and up..........$0.00!! |
*Free Shipping Promotion:
Great Golf Deals currently provides free Ground shipping on orders totaling $150.00 or more. Charges related to shipping, handling, and taxes are not included to meet the minimum requirement in determining the total purchase amount. Free shipping promotion only applies to orders shipped to a valid street address within the 48 contiguous United States via UPS or Fed Ex Ground.
Hawaii, Alaska and FPO/APO Addresses:
Orders shipped to Alaska, Hawaii will be assessed an additional $15.00 shipping and handling fee. "Ground" Shipping to HI and AK will be sent via USPS Priority Mail. Orders shipped to FPO, APO addresses will be sent via UPSP Priority Mail and will be assessed an additional $10.00 shipping and handling fee.
The free shipping offer will not apply to any order where cancellations or returns reduce the amount of qualifying purchases to less than $150.00. Great Golf Deals reserves the right to apply applicable shipping charges to any such orders. Great Golf Deals may change or discontinue the free or discounted shipping offer at any time. Shipping charges are subject to change at any time without notice.
*Due to package size restrictions from UPS and Fed Ex, some large or bulky items (such as Golf Bags, Cart Bags, Travel Cases and Power Carts) are excluded from the Free Shipping Promotion. A $15.00 shipping/handling fee will be added to your order after check-out for all items in this section if the total order is over $150.00. Items where this charge applies will be clearly marked on the product's information page.
The following Oversized / Overweight items DO NOT qualify for Free Shipping or an Air Shipping upgrade. If Air Shipping is desired, a shipping quote will be be needed before item is shipped. Please contact us via info@greatgolfdeals.com or toll free 866-524-0393 for a quote.
All Golf Bags
All Men's and Women's Complete Package Sets with bag
All 63 and 72 Golf Ball Display Racks
Bag Boy 3 Wheeled Push Carts
Sun Mountain 3 Wheeled Push Carts
All Hard Sided Travel Cases
All Pop Up Hitting Nets
All Motorized Carts
Large Quantity Shipping:
The Free Shipping Promotion does not apply to orders that contain bulk quantities. Bulk orders shipping rates will be calculated on an individual basis. Please contact us via info@greatgolfdeals.com or toll free 866-524-0393 for a quote.
All other orders are subject to standard shipping
fees as calculated during checkout. Most orders received by noon Eastern Time will be shipped the same day. Orders placed on Friday or on the weekend will ship out on Monday. Orders
received on a holiday will ship on the next business day. If you ordered Golf Clubs you will be notified by email after the order has shipped and will receive a tracking
number. If you do not receive this information within 48 hours, please email us at info@greatgolfdeals.com for this information. Include the name where the order is being
shipped and order number/phone order with this email for faster service. All
items are shipped within 24 hour unless stated otherwise on the item’s page. If
there is a problem or a delay with shipment, you will be notified by email.
Foreign Orders:
International Rates |
|
|
Orders to
$79.00 ....... $35.00
$80.00 - $124.99 ...... $40.00
$125.00 - $299.00 .... $50.00 |
|
$300.00 - $650.00
.... $75.00
$650.01 and up ........ $95.00 |
If you are ordering from a country outside of
the US, additional shipping charges may be added to the credit card after
the items are shipped if items are larger or heavier than normal golf sets or if shipping multiple packages. You will be notified via email of any additional charges that me be incurred. Due to size restrictions, we do not ship golf bags, golf carts or any other large pieces of equipment internationaly. You will be notified via email if we cannot ship your item. All items will be sent via USPS Global Express Mail. You
will be emailed tracking numbers for these orders and will have an exact
delivery date available to you so that you may check with the post office in
the event of late delivery.
International customers will be responsible for payment of any applicable duties, taxes or brokerage fees at the time an order arrives at its destination. IF CUSTOMER DOES NOT PAY CUSTOM FEE'S OR DUTIES AT THE TIME OF ARRIVAL, GreatGolfDeals.com RESERVES THE RIGHT TO CHARGE CUSTOMER'S CREDIT CARD FOR THE AMOUNT OWED. You must contact your local Department of Commerce for any duty and taxes that may be added. Great Golf Deals orders only include the cost of the item and the shipping. Any duty or taxes may be added at the time of delivery.
International Returns:
The customer is responsible for any additional duty, taxes, brokerage fees and insurance fees that may be assessed for returned items shipped internationally. Shipping charges are the responsibility of the customer for returns or warranty replacements. The customer is also responsible for any duty, tax or brokerage fees and insurance for replacements. Closeouts, custom orders or demo items are not returnable either domestically or internationally.
APO, FPO orders:
Orders to APO and FPO are not eligible for Free Shipping Promotion. All orders will be sent via U.S. Priority mail. You will be notified via email of shipping
charges after the order is received.
Privacy:
We are committed to protecting the privacy of our
customers. Please view our Privacy Policy for more information.
Sales Tax:
6% sales tax will be charged for orders placed within
Michigan. All other orders are tax free. For International Orders, see above.
Warranty Issues:
Both GreatGolfDeals.com and the original manufacturers
warranty golf equipment purchased from GreatGolfDeals.com. If you have any
problems with any piece of equipment please email repairs@greatgolfdeals.com first. Tell us your
name, order number, equipment type and nature of the problem. We will email you
back within 24 hours with instructions on how to handle this repair.
Advertising Disclaimer:
Although GreatGolfDeals.com diligently reviews and
updates information on this site, there may be some instances where there are
unintentional errors or where the latest information has not been updated. GreatGolfDeals.com
is not responsible for typographical, pricing, product information, advertising
or shipping errors. Advertised prices and available quantities are subject to
change without notice. Great Golf Deals reserves the right to cancel an order at any time if it is deemed to be made in bad faith or for which we were unable to verify billing information with the credit card's issuing bank.
Deep Discount Club Terms:
To join the Great Golf Deals Deep Discount Club, simply complete and forward the
membership application and remit the membership fee.
Upon receipt and acceptance of your application and membership fee, you will be
assigned and e-mailed a membership number.
Any member who joined the Great Golf Deals Deep Discount Club in the year 2003
will be designated as a Charter Member. The letter “c” in your membership number
represents “Charter Member” status.
An individual Charter Member shall never be charged an annual membership fee in
excess of $30 regardless of any increase or increases in the annual membership
fee in future years.
Membership is renewable annually at member’s option. The renewal membership fee
will NOT be automatically charged on the anniversary date of your membership. We
view automatic renewal without the express consent of the member as an unfair
business practice. On or about the anniversary date of your membership, you will
be notified of your opportunity to renew. Receipt and acceptance of the membership fee entitles member to the listed
membership discount on all greatgolfdeals.com items for one full year after
commencement of the membership.
If a new member joins the Deep Discount Club and lists a current member in the
comments section on the application, the referring member shall receive a $10
gift certificate to greatgolfdeals.com.
If a non-member selects the discount price of an item, the non-member will
automatically be charged the membership fee and be added to the club.
Right To Refuse
We reserve the right to refuse fulfillment of any orders. Reasons for refusal can include, but are not limited to: insufficient card holder verification, unavailability of product and shipping destination not served.